FAQs
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Can I customize my referral program to match my brand?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

What does migration from Yotpo to Friendbuy look like?

Migrating involves exporting your loyalty data (customers, points, tiers) from Yotpo and mapping it into Friendbuy’s structure. You can run both systems in parallel to test everything before switching fully. Our team supports the migration to ensure minimal disruption and a seamless transition for your customers.

All
Yotpo
Can Friendbuy connect to the same marketing tools as Yotpo?

Absolutely—Friendbuy integrates with Klaviyo, Attentive, Iterable, Segment, and more via APIs and webhooks. Yotpo also provides integrations with email/SMS platforms, helpdesk tools, and marketing channels within its unified stack. The difference is that Friendbuy can often plug into best-of-breed tools without requiring you to adopt the entire Yotpo suite.

All
Yotpo
How does Friendbuy’s loyalty software integrate with Shopify vs. Yotpo?

Friendbuy offers deep Shopify integration, including dynamic on-site widgets, coupon auto-generation, SKU-based reward rules, and purchase validation. Yotpo’s Shopify integration similarly syncs purchases in real time, supports loyalty functions at checkout, and now supports POS loyalty & redemption via Shopify’s POS extension. But in many cases, Friendbuy enables more automation and control over reward logic and UI elements.

All
Yotpo
How does Friendbuy prevent referral fraud compared to Yotpo?

Friendbuy includes built-in protections against self-referrals, duplicate accounts, and invalid transactions before rewards are issued. Yotpo also enforces validation (e.g. returns, cancellations) and fraud control features in its loyalty/referral module. That said, Friendbuy’s fraud levers are more configurable and visible to admins, giving you tighter control over program integrity.

All
Yotpo
Can I implement loyalty tiers with Friendbuy vs. Yotpo?

Yes—Friendbuy lets you fully customize tier criteria, benefits, and movement rules to align with your brand’s goals. Yotpo supports tiered programs too, though advanced tier customization may be gated behind higher plan levels. With Friendbuy, you gain more control without needing to upgrade tiers for core flexibility.

All
Yotpo
How does Friendbuy’s integration stack compare to Yotpo?

Friendbuy supports native integrations with Shopify, Recharge, Stripe, and many ESPs/CDPs via APIs and webhooks. Yotpo also offers integrations across e-commerce, email, reviews, and POS systems, especially within its unified stack. But Friendbuy gives you more flexibility to mix and match best-in-class tools rather than being locked into a single vendor ecosystem.

All
Yotpo
How do I track the success of my referral marketing program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Category 2
Can Friendbuy's referral marketing software be used for B2B referral programs?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Category 1
How does Friendbuy power referral programs for subscription brands?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Category 1
What are the best practices for optimizing my customer referral program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
How do I track the success of my referral marketing program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
What types of rewards can I offer through Friendbuy’s referral marketing platform?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
What are the benefits of a customer referral program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
How does Friendbuy’s referral program software integrate with Shopify?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
How does Friendbuy's referral program software work?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Can I customize my referral program to match my brand?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
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What does migration from Yotpo to Friendbuy look like?

Migrating involves exporting your loyalty data (customers, points, tiers) from Yotpo and mapping it into Friendbuy’s structure. You can run both systems in parallel to test everything before switching fully. Our team supports the migration to ensure minimal disruption and a seamless transition for your customers.

All
Yotpo
Can Friendbuy connect to the same marketing tools as Yotpo?

Absolutely—Friendbuy integrates with Klaviyo, Attentive, Iterable, Segment, and more via APIs and webhooks. Yotpo also provides integrations with email/SMS platforms, helpdesk tools, and marketing channels within its unified stack. The difference is that Friendbuy can often plug into best-of-breed tools without requiring you to adopt the entire Yotpo suite.

All
Yotpo
How does Friendbuy’s loyalty software integrate with Shopify vs. Yotpo?

Friendbuy offers deep Shopify integration, including dynamic on-site widgets, coupon auto-generation, SKU-based reward rules, and purchase validation. Yotpo’s Shopify integration similarly syncs purchases in real time, supports loyalty functions at checkout, and now supports POS loyalty & redemption via Shopify’s POS extension. But in many cases, Friendbuy enables more automation and control over reward logic and UI elements.

All
Yotpo
How does Friendbuy prevent referral fraud compared to Yotpo?

Friendbuy includes built-in protections against self-referrals, duplicate accounts, and invalid transactions before rewards are issued. Yotpo also enforces validation (e.g. returns, cancellations) and fraud control features in its loyalty/referral module. That said, Friendbuy’s fraud levers are more configurable and visible to admins, giving you tighter control over program integrity.

All
Yotpo
Can I implement loyalty tiers with Friendbuy vs. Yotpo?

Yes—Friendbuy lets you fully customize tier criteria, benefits, and movement rules to align with your brand’s goals. Yotpo supports tiered programs too, though advanced tier customization may be gated behind higher plan levels. With Friendbuy, you gain more control without needing to upgrade tiers for core flexibility.

All
Yotpo
How does Friendbuy’s integration stack compare to Yotpo?

Friendbuy supports native integrations with Shopify, Recharge, Stripe, and many ESPs/CDPs via APIs and webhooks. Yotpo also offers integrations across e-commerce, email, reviews, and POS systems, especially within its unified stack. But Friendbuy gives you more flexibility to mix and match best-in-class tools rather than being locked into a single vendor ecosystem.

All
Yotpo
How do I track the success of my referral marketing program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Category 2
Can Friendbuy's referral marketing software be used for B2B referral programs?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Category 1
How does Friendbuy power referral programs for subscription brands?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Category 1
What are the best practices for optimizing my customer referral program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
How do I track the success of my referral marketing program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
What types of rewards can I offer through Friendbuy’s referral marketing platform?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
What are the benefits of a customer referral program?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
How does Friendbuy’s referral program software integrate with Shopify?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
How does Friendbuy's referral program software work?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All
Can I customize my referral program to match my brand?

Yes!  Friendbuy lets you customize every touchpoint of your referral program to match your brand. You can easily customize referral program widgets, create branded landing pages, customize email templates, and even use your own custom domain for the referral links. This helps strengthen brand recognition, ensures a consistent brand experience for your customers and their referred friends, and maximizes referral program performance.

All