Product Updates

NEW! Loyalty Opt-in Calls-to-Action

Written by Emma Kimmerly | Jun 29, 2023 10:54:56 PM

Attention, merchants! We are thrilled to introduce a game-changing feature for your loyalty program — Loyalty Opt-in Calls-to-Action. Say goodbye to complex opt-in processes and hello to a streamlined experience for your customers. Our brand-new Manual Opt-In CTAs are here to revolutionize the way you engage with your loyal patrons.

Highlights:

With this feature, you have two distinct ways for customers to join your loyalty program, providing ultimate flexibility and control:

1️⃣ Auto Opt-In (Default):

Customers automatically become part of your loyalty program when they sign up or make a purchase. It's a hassle-free process that ensures maximum participation without any additional steps.

2️⃣ Manual Opt-In:

Customers now have the power to consent to join your loyalty and reward program on their own terms. This opt-in process places them into your program, empowering them to actively engage and reap the benefits. By giving customers the choice to join, you foster a stronger sense of loyalty and commitment.

Our Manual Opt-In CTAs are purposefully designed to simplify the process for both merchants and customers. By embedding these CTAs in two frequently trafficked pages, you can effortlessly capture opt-ins and enhance customer engagement:

👥 Customers' Account Page:

Make it convenient for customers to join your loyalty program by placing the Manual Opt-In CTAs directly on their account page. With a simple click, they can express their interest and take advantage of your enticing rewards.

🎁 Loyalty Program Reward Page:

Leverage the power of the reward page by strategically incorporating Manual Opt-In CTAs. By highlighting the benefits and value of your loyalty program, customers will be more compelled to opt-in, increasing their loyalty and driving repeat business.

We understand the importance of a robust and user-friendly loyalty program. That's why our Manual Opt-In CTAs are designed to provide you with the tools necessary to maximize participation and customer satisfaction.

Important Notes:

  • This feature is exclusively available to merchants who are enrolled in Loyalty and have set up manual opt-in.
  • To activate manual opt-in, work with your Friendbuy customer success manager to configure the required settings. If you need additional assistance, please contact support@friendbuy.com for guidance and support.

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